Terms and Conditions of Use

The information and materials on Gay Switchboard Ireland web site unless otherwise stated, are copyrighted by Gay Switchboard Ireland, and may be utilised by registered users solely for their own personal use. Any other activity or reproduction of information and materials requires prior permission from Gay Switchboard Ireland. In addition, the graphics, design and format of Gay Switchboard Ireland are the property of Gay Switchboard Ireland and may not be reproduced or distributed without permission.

Gay Switchboard Ireland contains links to Internet web sites operated by third parties. These linked sites are not controlled by Gay Switchboard Ireland and Gay Switchboard Ireland is not responsible for the contents of any of these sites. We provide these links to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Gay Switchboard Ireland. You visit any sub website at your own risk.

In addition Gay Switchboard Ireland contains references to information materials developed by third parties. These information materials were not developed by Gay Switchboard Ireland and Gay Switchboard Ireland is not responsible for the contents of the materials. We provide references for these information materials as a convenience to you only.

The information provided throughout Gay Switchboard Ireland is intended for information, support and skill development purposes only. This site is not designed to treat clinical levels of depression or anxiety or other mental health disorders. The diagnosis and treatment of clinical anxiety and depression requires a medical practitioner or qualified mental health professional. One reason this is important is that anxiety and depression are sometimes caused by physical illness or certain medications and a doctor can check these out. People seeking a diagnosis or treatment of depression, anxiety or other mental disorders should consult a medical practitioner or mental health professional. None of the information on this web site is a substitute for a diagnosis and treatment by an appropriate health professional.

Gay Switchboard Ireland and its staff make no claims that Gay Switchboard Ireland will be helpful for every individual.

Gay Switchboard Ireland and its staff shall have no liability for claims by, or damages of any kind whatsoever to, a user of this website or any other person for a decision or action taken in reliance on the information contained on this website. Such damages include, without limitation, direct, indirect, special, incidental or consequential damages.

Site Usage Rules for Online Messaging Service


  • Do not abuse Gay Switchboard Ireland Volunteers.
  • Do not share personal information, about yourself unless you are comfortable to do so.
  • Do not share personal information about another third party without their permission.
  • Do not promote illegal activities
  • Do not look for medical advice at a level where professional care is necessary.
  • Do not promote political, religious or ideological points of view
  • Do not link to offensive/sexually explicit sites
  • Do not use of explicit, obscene or vulgar language or messages.
  • Do not send images over the Instant Chat messaging system to our Volunteers.
  • Do not discriminate on the basis of gender, race, age, disability, sexuality, marital status or membership of the Travelling community.
  • Do not post messages regarding research studies, surveys, or clinical trials. Please contact director@gayswitchboard.ie with regard to same.
  • Do not advertise/promote services
  • Our chat service is only for use by persons over the age of 18.

If you are under the age of 18, please contact our friends at www.belongto.org

Gay Switchboard Ireland

If you violate the site usage rules, Gay Switchboard Ireland can take any of the following actions:

  • Issue a warning
  • Modify or remove a post
  • Issue a temporary ban
  • Suspension of access to our Online Messaging Chat service
  • Issue a permanent ban
  • If we are made aware of any Child Protection concerns we have a duty of care to report these concerns to the appropriate authority. The safety and welfare of children are paramount.
  • If we are concerned that you or another person are an immediate and serious danger to yourself or others we have a duty of care to report these concerns to the appropriate authority, this may include contacting emergency services and providing them with whatever information we have about you including your IP address.


Privacy Policy for Gay Switchboard Ireland for OLM instant messaging

This statement sets out Gay Switchboard Ireland policy relating to the collection and use of your personal information in Gay Switchboard Ireland Chat Program. This Notice is in addition to the Terms and Conditions of Use. Your registration as a Gay Switchboard Ireland chat user anonymously with a #user number constitutes your agreement to terms of the Privacy Policy.

Please note that this Privacy Notice applies only to Gay Switchboard Ireland site and not to any other sites that are linked to Gay Switchboard Ireland site or mentioned on the site. The purpose of this document is to describe Gay Switchboard Ireland policy regarding the collection and usage of personal data on our web site:


Gay Switchboard Ireland will protect the information that is gathered on this site as stated in our Privacy Policy. It will not be shared with, bartered, or sold to ANY third party, except when required to do so by law or where you are at risk to yourself or another.

All registered members agree to be bound by the terms of this privacy policy.

Your personal information is important to us

Gay Switchboard Ireland recognises that your privacy is very important to you and that we are under a legal obligation to protect the integrity of your personal information. When you agree to our Terms and Conditions and begin a chat session with Gay Switchboard Ireland volunteers, you will enter as an anonymous. The only information captured by us will be your IP address and country of origin for reasons mentioned in our Terms and Conditions. We will not request a personal email address or any identifying personal details.

Why the chat software collects personal information from you?

If we are concerned that you or another person are an immediate and serious danger to yourself or others we have a duty of care to report these concerns to the appropriate authority, this may include contacting emergency services and providing them with whatever information we have about you including your IP address and country of origin.

Gay Switchboard Ireland will not use or disclose any information about you without your consent unless we are required to do so by law or there is a significant imminent risk to you or others where non intervention could result in serious harm or death;

We will never use your personal information to send you unsolicited information or “spam”; and

We will never give any of your personal information, your username or your browser details to any advertisers.

Any information we capture re IP address, country or information provided freely by you will be securely stored. We collect information from you for the purposes of monitoring and tracking so as to ensure that members uphold our acceptable use and content policies (under the terms and conditions of use of this website) and for statistical purposes only. You may choose to not supply any personal information to us;

We treat all information as confidential and will not disclose information to any party, save where criminal activity is expressed or people are likely to be exposed to risk. In this instance we reserve the right to contact a third party including the police

Users may not share, copy or transmit any information posted within Gay Switchboard Irelands chat system (including their own information). All information posted and/or published on Gay Switchboard Irelands chat system shall remain within Gay Switchboard Irelands secure website at all material times.

How We Treat Your Browser Information

Gay Switchboard Ireland may analysis the log files of our Website to better understand the volume of traffic to particular areas of our site. This information helps us to better understand and serve your information needs. Although we do track the Internet address of the domains from which people visit us, our log files do not correlate individual visitors with the pages visited. Therefore, the individual user remains anonymous in our Website log files.


By using our web site, you consent to the collection and use of your personal information by Gay Switchboard Ireland as described in this policy. If we decide to change our policy, we will post those changes on the site.

Storage and security of your personal information

Gay Switchboard Ireland will endeavour to take all reasonable steps to keep all information about you secure. Your information is held on a secure server that is in controlled facilities. In addition, all the staff on Gay Switchboard Ireland team as well as all employees and contractors that provide services related to our information systems, are obliged by law to respect the confidentiality of any personal information and/or research information held by Gay Switchboard Ireland.

If you have any further queries relating to our Privacy Policy, or you have a problem or a complaint, please contact us at director@gayswitchboard.ie

Your use of this website constitutes your agreement to the provisions Privacy Policy.